Google IT Support Certificate
Develop skills including:
network protocols, cloud computing, encryption and more...
Your Future in IT
Are you curious about building a career in IT? Are you looking for a place to start?
The Google IT Support Certificate program will teach you not only the necessary languages and technologies, but how to think like an IT Specialist, too.
By the end, you’ll have the well-rounded skills needed to thrive in this in-demand role.
12 or 16 weeks
Classes:
2 x 1 hr training activities per week + additional personal development activities
Commitment:
12-14 hours of study per week
Download the applicant's guide!
Applicant's GuideWhat will you learn?
Hard skills
Computer Networks
Deep dive into the fundamentals of the cloud, apps and network troubleshooting.
Operating Systems
Learn how to manage software and users and configure hardware like a power user.
Systems Administration
Use industry tools to manage computers, user information, and user productivity.
IT Security
Learn to integrate a culture of security into your future organization or team.
Soft skills
Communication
Become a more confident and persuasive communicator to achieve your professional goals.
Problem Solving
Develop a solutions-focused, tech-mindset to overcome challenges with confidence.
Networking
Build your network by connecting with our community of tech professionals.
Critical Thinking
Learn to analyze situations and data to devise solutions and make informed decisions.
Course outcomes
The program is designed to prepare you to work as a Systems Analyst, Support Specialist, Database Administrator, IT Technician, Computer User Specialist, Help Desk Technician and many more roles in IT.
In addition to technical skills, you will also gain in confidence by learning key competencies to thrive in your next jobs by learning networking, communication, collaboration skills, and more.
How to apply?
Application Form
Let us know a little about you and what you hope to achieve as part of the course
Program Eligibility
We'll check your eligibility to make sure you can get the most out of it. After your eligibility is confirmed, we'll invite you to begin your orientation.
Orientation Session
At our online kick-off session, you'll learn about the program and activities before getting to know the INCO Academy team and your fellow learners.
Enrollment
After you confirm your participation, we'll provide you with free access to the Google IT Support course so you can begin learning!
